Sandos Cancun All Inclusive - Adults Only, Cancun ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite Sandos

Max:

1 person

7 m²

Bed options:

1 Single bed

Shower

Coffee machine

room details

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Balcony Deluxe Room

Max:

2 persons

42 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Balcony Deluxe Single Room

Max:

1 person

42 m²

Bed options:

1 Single bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Cancun 11.0 km

Airports

Cancun (CUN) 18.0 km

Isla Mujeres (ISJ) 31.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Heavenly Spa!

“The spa was a true oasis, providing a range of rejuvenating treatments that left me feeling relaxed and pampered.” view full review

Delicious Dining!

“Every meal was a delight, with abundant and flavorful dishes that made dining here a highlight of my stay.” view full review

Spotless Rooms!

“The cleanliness of the room was perfect, with housekeeping ensuring everything was fresh and tidy for our comfort.” view full review

Engaging Pool Activities!

“The pool area had lively water exercise activities that were fun and kept us energized while enjoying the beautiful surroundings.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Golf course
Fishing

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Babysitting/Child services

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Massage
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500

Map view

street view

Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500

City landmarks

Museum

Mayan Museum of Cancun

2.0 km

CancunMexico

Avenida Kukulkan

1.4 km

Beach

Playa Marlin

1.8 km

Backstage Theatre

980 m

Mall

Luxury Avenue

1.3 km

Mall

Kukulcan Mall

1.3 km

Museum

Museo Subacuatico de Arte

1.6 km

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

1.3 km

Mall

Kukulcan Plaza

1.3 km

Aquarium

Interactive Aquarium

2.1 km

Blvd. Kukulcan

Dolphinaris Cancun

750 m

Night club

H Roof

680 m

Shopping Area

Luxury Avenue Cancun

1.3 km

BLVD Kukulkan KM 6.5

Extreme Games Cancun

790 m

Museum

Cancun Wax Museum

2.2 km

Aquaworld

990 m

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

2.3 km

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

2.3 km

Luxury Avenue Shopping Mall

1.1 km

Km 14.2

Playa Ballenas

1.2 km

Blvd Kukulcán Km 16.5

San Miguelito

2.3 km

Blvd. Kukulcan 13

Marlin Beach

1.5 km

Underwater Museum NO MUSEO

1.4 km

Event hall

Oasis Arena

1.5 km

Blvd Kukulcán Km 12.5

La Europea

1.7 km

Museum

MUSA Underwater Museum

2.0 km

Tequila Museum

2.1 km

Nearby

Beach

Playa - Beach

100 m

Cancun Golf Club at Pok Ta Pok

390 m

Restaurants

Nebbiolo Ristorante

90 m

Blvd. Kukulcan Km. 14.5 Lote 38

Olio

90 m

Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa

The Blue Water Grill

100 m

Blvd. Kukulcan Km. 14.5 Zona Hotelera

Harry's

680 m

Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera

Porfirio's Cancun

730 m

Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera

Vicente Asador De Brasa

860 m

Blvd Kukulcan Km 12

Hard Rock Hotel

580 m

Boulevard Kukulcan Km 14.5

Ciao

580 m

At the Hard Rock Hotel

The Caribe Bar & Grill

240 m

Retorno del Rey #36

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

7.4/10

Very good

Rooms

6.8

Location

8.0

Service

9.0

Dining

6.3

Edward

United States, May 2024

7.0/10

The hotel is in a prime location in the Hotel zone, making it convenient for exploring nearby attractions. The rooms are outdated and in need of renovation, but the price is reasonable. The service is warm and friendly, with attention to details like cleaning. However, the lack of a real air conditioner until 9 am the next morning is a downside.

Rooms

5.0

The rooms are completely outdated and would benefit from a renovation.

Service

9.0

The service is warm and friendly, with a focus on caring for facilities and guests' needs.

Location

8.0

The hotel is perfectly situated in the middle of the Hotel zone, making it easy to access shopping areas and the airport.

Dining

6.0

The dining lacks variety and local flavors, but the buffet offers decent options for different preferences.

Facilities

7.0

The hotel puts effort into entertainment most nights, enhancing the overall guest experience.

Archibald

United Kingdom, March 2024

8.4/10

The hotel offers a mix of comfortable rooms and outstanding service in a prime location. While the dining options may have some room for improvement, the overall experience is enhanced by the facilities and attentive staff.

Rooms

9.0

The rooms, although not all with perfect ocean views, are very spacious and kept impeccably clean.

Service

9.0

The service provided by the hotel staff, including those in various departments like dining, concierge, and spa, was friendly and top-notch.

Location

9.0

The hotel is conveniently located in the hotel zone, making it easy to access popular spots and enjoy beachside relaxation. The shaded areas and close proximity to major attractions add to the appeal.

Dining

7.0

The dining experience offered a variety of options, including themed restaurants, although some dishes were repetitive and the 'hot' foods may need enhancement.

Facilities

8.0

The hotel provides a range of amenities and services to ensure a comfortable stay, with particular commendation for the entertainment offerings and inclusive services extending beyond check-out times.

Henry

United Kingdom, January 2024

6.6/10

My stay at the hotel was a mix of positives and negatives. The staff provided excellent service by assisting with activities and offering refreshing welcome drinks and cold towels. However, the room cleanliness was subpar, and the bedding arrangement was not as expected. The location was great for exploring nearby attractions but lacked sufficient dining options. Overall, the hotel offered entertainment and inclusive amenities but fell short in certain areas.

Rooms

5.0

The rooms weren't as clean as expected, and the bed setup was inconvenient.

Service

9.0

The staff went above and beyond to make us feel welcome and assisted with various services.

Location

8.0

The location was convenient for exploring nearby attractions and enjoying hotel entertainment.

Dining

5.0

The dining experience was lacking in variety and quality, especially given the cost.

Facilities

7.0

The hotel offered inclusive entertainment and amenities but lacked in dining options.

Spencer

United Kingdom, December 2023

7.6/10

The hotel offers a mix of positives and negatives. The rooms are large and comfortable but faced a small issue with the booking system while being gorgeous overall. The service is kind and considerate despite some language barriers. The location, although welcoming and friendly, might not suit those staying primarily at the resort. The dining options vary from very delicious to repeated choices, with a horrible experience reported for breakfast.

Rooms

8.0

The room was comfortable and large, though there was a minor issue with the booking system. The overall ambiance was gorgeous.

Service

9.0

The service was extremely friendly and considerate, even with the language barrier. The staff, including the concierge, was warm and welcoming.

Location

7.0

The location was excellent, super friendly, and welcoming, though not ideal for those looking to stay primarily at the resort.

Dining

6.0

The dining options ranged from very delicious choices to repeated dishes, with a reported horrible experience for breakfast.

Facilities

8.0

John

United States, November 2023

7.8/10

The hotel is situated in a row of hotel chains, offering a picturesque setting for capturing great photos. The rooms facing the seaside require renovation but provide a nice proximity to Playa Del Carmen. The service staff was incredibly helpful and attentive, ensuring all our needs were taken care of.

Rooms

7.0

The rooms facing the seaside are outdated and in need of renovation but offer a convenient location closer to Playa Del Carmen.

Service

9.0

The service staff went above and beyond to take care of everything we needed during our stay.

Location

8.0

The hotel, though not surrounded by much, makes up for it by providing a variety of dining options onsite and delightful entertainment activities most nights. Plus, they allow guests to enjoy all-inclusive benefits even after checking out, which is a bonus.

Dining

7.0

The dining experience was satisfactory with a good selection of cuisines, though lacking a bit in local flavors and warmth of the dishes.

Facilities

8.0

The hotel offers facilities like on-site restaurants and tours/ticket assistance ensuring convenience for guests.

David

United States, June 2023

8.0/10

The hotel had some ups and downs. The rooms were decent with two beds, clean, and spacious, but we felt humidity during our stay. The service was top-notch, with caring and cordial staff. The location was good for the beach and restaurants, though a bit far out. The dining options were varied and delicious but could improve with warmer dishes.

Rooms

7.0

The rooms were clean and spacious, with two beds, though we felt humidity throughout our stay.

Service

9.0

The staff was always hospitable, friendly, and professional, making us feel well-cared for.

Location

8.0

The hotel's location was good for the beach and nearby restaurants, providing easy access to attractions.

Dining

8.0

The dining experience offered a variety of delicious options, although some dishes were served cold.