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Sandos Cancun All Inclusive (Adults Only), Cancun

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From328US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500

Sandos Cancun All Inclusive (Adults Only) is situated on one of Cancun's most attractive beaches, bordered by the turquoise Caribbean Sea and the tranquil Nichupté Lagoon. This hotel features a unique blend of European design and Spanish style, contributing to its elegant atmosphere. As part of the Travel Sustainable program, it has taken significant steps to enhance sustainability for its guests. The resort is in the vibrant Zona Hotelera, close to various attractions, dining options, and recreational activities.

Location

Located in the Zona Hotelera, Sandos Cancun provides easy access to a range of shops, nightlife, and famous tourist attractions such as Isla Mujeres and Chichen Itza. The hotel's prime beachfront position makes it ideal for enjoying Cancun's renowned sandy beaches. Public transport options and taxis are readily available to facilitate travel to nearby landmarks and activities.

Rooms

The hotel offers 213 elegantly minimalist rooms with stunning views of the Caribbean Sea or Nichupté Lagoon. Each room is equipped with modern amenities including a Smart TV, iPod docking station, and free WiFi. Thoughtful touches such as espresso makers and complimentary minibar items enhance the guest experience. Most rooms feature a private terrace, allowing guests to enjoy the beautiful surroundings.

Eat & Drink

Sandos Cancun boasts five distinct dining venues that cater to diverse culinary preferences, including Asian dishes at Gaijin Restaurant and Caribbean fare at St Trop Pool Bar & Restaurant. Meals and drinks are included, offering a selection of local brands. The chic lobby bar serves a range of beverages and snacks in a sophisticated setting. Aioli Restaurant focuses on traditional Italian cuisine with a Caribbean twist.

Leisure & Business

The resort features a cascading three-tier infinity pool, a hot tub, a gym with fitness classes, and a luxurious spa offering various wellness treatments. Recreational activities such as kayaking, snorkeling, and water skiing are available for those looking to explore the Caribbean waters. Business amenities include a meeting room, business center, and complimentary wireless Internet access, ensuring that guests have everything they need for both leisure and work.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
Max:
1 person
42 m² 
Bed options:
1 Single bed
Shower
Coffee machine
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Superior Triple Room
Max:
3 persons
42 m² 
Bed options:
2 Double beds
Shower
Coffee machine
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Superior Room
Max:
2 persons
42 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Cancun 6.8 mi
Airports
Cancun (CUN) 11.2 mi
Isla Mujeres (ISJ) 19.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Canoeing
  • Golf course
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Solarium
  • Sauna
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500
Map view
street view
Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500
Nearby
Beach
Playa - Beach
400 ft
Cancun Golf Club at Pok Ta Pok
1300 ft
Restaurants
Nebbiolo Ristorante
300 ft
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
300 ft
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
The Blue Water Grill
400 ft
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Harry's
2300 ft
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Porfirio's Cancun
2400 ft
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Vicente Asador De Brasa
2900 ft
Blvd Kukulcan Km 12
Hard Rock Hotel
2000 ft
Boulevard Kukulcan Km 14.5
Ciao
2000 ft
At the Hard Rock Hotel
The Caribe Bar & Grill
800 ft
Retorno del Rey #36

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
6.8
Location
8.0
Service
9.0
Dining
6.3
Guest reviews
7.4/10
based on 6 review
7.9
7.9/10based on 852 review
Edward
United States of America, May  2024
7.0/10

The hotel is in a prime location in the Hotel zone, making it convenient for exploring nearby attractions. The rooms are outdated and in need of renovation, but the price is reasonable. The service is warm and friendly, with attention to details like cleaning. However, the lack of a real air conditioner until 9 am the next morning is a downside.

Rooms
5.0
The rooms are completely outdated and would benefit from a renovation.
Service
9.0
The service is warm and friendly, with a focus on caring for facilities and guests' needs.
Location
8.0
The hotel is perfectly situated in the middle of the Hotel zone, making it easy to access shopping areas and the airport.
Dining
6.0
The dining lacks variety and local flavors, but the buffet offers decent options for different preferences.
Facilities
7.0
The hotel puts effort into entertainment most nights, enhancing the overall guest experience.
Archibald
United Kingdom, March  2024
8.4/10

The hotel offers a mix of comfortable rooms and outstanding service in a prime location. While the dining options may have some room for improvement, the overall experience is enhanced by the facilities and attentive staff.

Rooms
9.0
The rooms, although not all with perfect ocean views, are very spacious and kept impeccably clean.
Service
9.0
The service provided by the hotel staff, including those in various departments like dining, concierge, and spa, was friendly and top-notch.
Location
9.0
The hotel is conveniently located in the hotel zone, making it easy to access popular spots and enjoy beachside relaxation. The shaded areas and close proximity to major attractions add to the appeal.
Dining
7.0
The dining experience offered a variety of options, including themed restaurants, although some dishes were repetitive and the 'hot' foods may need enhancement.
Facilities
8.0
The hotel provides a range of amenities and services to ensure a comfortable stay, with particular commendation for the entertainment offerings and inclusive services extending beyond check-out times.
Henry
United Kingdom, January  2024
6.6/10

My stay at the hotel was a mix of positives and negatives. The staff provided excellent service by assisting with activities and offering refreshing welcome drinks and cold towels. However, the room cleanliness was subpar, and the bedding arrangement was not as expected. The location was great for exploring nearby attractions but lacked sufficient dining options. Overall, the hotel offered entertainment and inclusive amenities but fell short in certain areas.

Rooms
5.0
The rooms weren't as clean as expected, and the bed setup was inconvenient.
Service
9.0
The staff went above and beyond to make us feel welcome and assisted with various services.
Location
8.0
The location was convenient for exploring nearby attractions and enjoying hotel entertainment.
Dining
5.0
The dining experience was lacking in variety and quality, especially given the cost.
Facilities
7.0
The hotel offered inclusive entertainment and amenities but lacked in dining options.
Spencer
United Kingdom, December  2023
7.6/10

The hotel offers a mix of positives and negatives. The rooms are large and comfortable but faced a small issue with the booking system while being gorgeous overall. The service is kind and considerate despite some language barriers. The location, although welcoming and friendly, might not suit those staying primarily at the resort. The dining options vary from very delicious to repeated choices, with a horrible experience reported for breakfast.

Rooms
8.0
The room was comfortable and large, though there was a minor issue with the booking system. The overall ambiance was gorgeous.
Service
9.0
The service was extremely friendly and considerate, even with the language barrier. The staff, including the concierge, was warm and welcoming.
Location
7.0
The location was excellent, super friendly, and welcoming, though not ideal for those looking to stay primarily at the resort.
Dining
6.0
The dining options ranged from very delicious choices to repeated dishes, with a reported horrible experience for breakfast.
Facilities
8.0
John
United States of America, November  2023
7.8/10

The hotel is situated in a row of hotel chains, offering a picturesque setting for capturing great photos. The rooms facing the seaside require renovation but provide a nice proximity to Playa Del Carmen. The service staff was incredibly helpful and attentive, ensuring all our needs were taken care of.

Rooms
7.0
The rooms facing the seaside are outdated and in need of renovation but offer a convenient location closer to Playa Del Carmen.
Service
9.0
The service staff went above and beyond to take care of everything we needed during our stay.
Location
8.0
The hotel, though not surrounded by much, makes up for it by providing a variety of dining options onsite and delightful entertainment activities most nights. Plus, they allow guests to enjoy all-inclusive benefits even after checking out, which is a bonus.
Dining
7.0
The dining experience was satisfactory with a good selection of cuisines, though lacking a bit in local flavors and warmth of the dishes.
Facilities
8.0
The hotel offers facilities like on-site restaurants and tours/ticket assistance ensuring convenience for guests.
David
United States of America, June  2023
8.0/10

The hotel had some ups and downs. The rooms were decent with two beds, clean, and spacious, but we felt humidity during our stay. The service was top-notch, with caring and cordial staff. The location was good for the beach and restaurants, though a bit far out. The dining options were varied and delicious but could improve with warmer dishes.

Rooms
7.0
The rooms were clean and spacious, with two beds, though we felt humidity throughout our stay.
Service
9.0
The staff was always hospitable, friendly, and professional, making us feel well-cared for.
Location
8.0
The hotel's location was good for the beach and nearby restaurants, providing easy access to attractions.
Dining
8.0
The dining experience offered a variety of delicious options, although some dishes were served cold.
Facilities
8.0
The hotel made efforts with entertainment most nights, and the facilities overall were good.
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Rooms and Guests2 Guest, 1 Room